NGUYEN NGOC LOGISTICS

Customs Agent Services

Customs procedures play an important role in international trade and transactions as well as an activity that requires a lot of complicated paperwork because it requires high accuracy and professionalism when working with agencies. Customs at seaports, airports, border gates... To save time and costs while optimizing financial activities and minimizing financial impacts in import and export activities. For their internationalization, businesses often choose package logistics services or customs clearance services or customs agency services if the business does not have much experience in doing customs procedures themselves. So what is Customs Agent Service? Which unit can undertake to become a Customs Agent? We invite you to read with NGUYEN NGOC Logistics to learn through this article!

1. What is a Customs Agent

Customs agents or Customs clearance agents are companies specializing in Customs services under agency contracts. They name the agent on the Customs declaration, sign and stamp their name in the Customs declarant box (with ECUS4 software), or use their digital signature to transmit the declaration (ECUS5 - VNACCS). Agents operate based on authorization contracts with import-export owners and must be responsible within the scope of authorization.

2. Differences between agents and Customs brokers

Even though they are both customs clearance service providers, there are basic differences between Customs brokers and Customs agents:
Customs clearance agents must be named on the declaration, as agents. They use their signature and legal seal to make the declaration. Meanwhile, the declarant uses the goods owner's introduction letter to complete Customs procedures. They do not appear on any documents in the Customs documents. To the Customs agency, they are the goods owner's people.
For example, Company A provides customs agent services, company A only sends staff to bring the customer's introduction letter and the Customs dossier to complete the procedures. Customs does not know company A at all.
In terms of responsibility, agents have a higher level of responsibility because they have a stamp on the declaration. These businesses themselves will also have their capacity assessed by the Customs agency based on the declarations they have completed.
Customs agents must have trained staff (called agents) and be recognized by the General Department of Customs. A declarant can be anyone, just needs to know a little about the profession and be hired by the goods owner to be able to do the service..

3. Why should shippers use Customs agent services

Hiring a Customs clearance agent service has a number of advantages as follows:
There is no need to use your digital signature to sign (remotely), or send false documents like before. The agent will use his or her digital signature to declare and transmit the declaration.
The responsibility and capacity of the service provider is higher than in the form of leasing.
However, in reality, both shippers and agents are hesitant to sign agency contracts and sign customs declarations. The reason is said to be due to complex tax policies and import-export goods policies, the parties are concerned about legal aspects while there is no Customs Agents Association. This problem will probably be overcome in the near future, when the Customs sector has deployed the VNACCS system and promoted the development of Customs clearance agent services.

4. Conditions to become a Customs agent

To become a Customs clearance agent, a service company must have at least 1 employee who is trained and certified in Customs declaration operations. That employee must participate in the training course as prescribed in Circular No. 12/2015/TT-BTC dated January 30, 2015 of the Ministry of Finance at training facilities permitted by the General Department of Customs, such as: : Financial institutions; Customs Finance College, Finance and Marketing University...
The course must have 4 modules, take about 8-10 weeks to complete, then take the exam organized by the General Department of Customs. Scores of all 4 modules must be above 5 to receive a certificate.
Clause 1, Article 20 of the Customs Law stipulates the conditions for being a Customs clearance agent:
a. Have a Business Registration Certificate or Enterprise Registration Certificate with a business line of goods delivery services or customs clearance agent;
b. There are agents to carry out Customs procedures;
c. Have information technology infrastructure that meets the conditions to carry out electronic Customs declaration and other conditions as prescribed.
In recent years, the General Department of Customs has continuously changed and standardized legal regulations to strengthen the management of import-export activities to suit the practical development of the economy. Many regulations have been tightened and transparent to improve the business environment, especially in the field of Import and Export such as Decree 187/2013/ND-CP, 154/ND-CP, August 2015/ ND-CP, Circular 39/2015/TT-BTC, 22/2014/TT-BTC,.... and hundreds of other legal documents as well as changing requirements on electronic Customs declaration electronic signature, authenticating documents with digital signatures, National one-stop electronic information portal, etc. This causes many businesses to face many difficulties in the implementation process because their resources are focused on production - business activities, there is no specialized staff in the field of import-export - Customs declaration.
Customs procedures play an important role in international trade and transactions as well as an activity that requires a lot of complicated paperwork because it requires high accuracy and professionalism when working with agencies. Customs at seaports, airports, border gates... To save time and costs while optimizing financial activities and minimizing financial impacts in import and export activities. For their internationalization, businesses often choose package logistics services or customs clearance services or customs agency services if the business does not have much experience in doing customs procedures themselves. So what is Customs Agent Service? Which unit can undertake to become a Customs Agent? We invite you to read with NGUYEN NGOC Logistics to learn through this article!

5. NGUYEN NGOC Logistics

's Customs Agent Service
NGUONG NGOC Logistics understands the importance of Customs agents, so in recent years, it has continuously invested in human resource systems and equipment systems to serve the provision of Customs Agent Services. . To ensure all Customs declaration activities are smooth, legal and provide maximum customer support in all cases, NGUYEN NGOC Logistics is always ready to provide services with the following strengths:
Customs declaration staff of up to 20 people - 100% guaranteed to be properly trained, continuously trained and guided to update the latest regulations on Customs Law. Ensure all shipments are declared fully, accurately and validly according to current regulations.
Modern machinery and equipment system - 100% guaranteed to use copyrighted Customs declaration software on the VNACCS system of the Customs agency. This helps ensure customers' data storage and data retrieval are absolutely guaranteed, avoiding damage due to data loss from using non-copyrighted Customs declaration software.
NGUONG NGOC Logistics has a legal Customs agent certificate from the General Department of Customs, allowed to act on behalf of customers on the Customs declaration to carry out procedures. Use valid digital signatures of Customs Agents to authenticate documents on behalf of customers. This is extremely important to support customers in cases where goods need to be processed urgently, or customers have difficulty using digital signatures,...
As a Customs agent, NGUYEN NGOC Logistics understands and declares all types of Customs declarations, serving a variety of customer needs such as:
Customs procedures for business goods
Customs procedures for processed, exported and exported goods
Customs procedures for temporarily imported and re-exported goods
Customs procedures for goods transferred from border to border
Customs procedures for non-commercial goods, gifts, gifts, personal luggage, ...
NGUONG NGOC Logistics will carry out Customs declaration procedures on behalf of customers along with other related tasks to ensure speed and simplicity without customers having to waste time signing documents or paying fees. Fee for purchasing Customs Declaration Digital Signature.

5.1 Benefits when using NGUYEN NGOC Logistics' Customs Agent Service

Used the Customs agent digital signature of NGUYEN NGOC Logistics Company.
The responsibility of the Customs Clearance Agent Service provider - NGUYEN NGOC Logistics will be much higher than the service of a normal Customs Clearance Service Company.
Customs clearance becomes many times more effective than the company "Customs Clearance Agent Service" brings.

5.2 Process of providing Customs Agent Services of NGUYEN NGOC Logistics

Step 1: Prepare Customs Declaration Documents in accordance with Customs regulations provided by the customer.
Step 2: Electronic Customs Declaration and present documents to Customs officers to clear import and export goods as soon as possible.
Step 3: On behalf of the goods owner, present the goods to the Customs Authority to inspect the goods (If the goods must be inspected) or take samples for specialized inspection.
Step 4: On behalf of the Company, the customer pays taxes, customs fees of import - export shipments and other administrative procedures.
Step 5: Pack or withdraw goods at the port.
Step 6: Transport goods from the port to the customer's warehouse after the goods have been cleared according to regulations.